If You’re the Victim of a Payment Scam, Does Your Bank Have to Help?

Today, let's talk about a topic that’s especially important for our seniors: payment scams. These scams are becoming more sophisticated, and it's crucial to stay informed to protect yourself. Here’s what you need to know, explained simply and clearly.


What Are Payment Scams?

Payment scams trick you into sending money to scammers. These can include fake investment opportunities, romance scams, and even impersonations of government officials. In 2023 alone, financial losses from these scams rose nearly 40%, with more than $4.57 billion lost. Even worse, banks and payment apps like Zelle and Venmo are generally not required to reimburse you if you authorized the payment yourself.


Common Types of Payment Scams

  1. Romance or Relationship Scams
    • How It Works: Scammers use dating apps or social media to gain your trust and then ask for money, often claiming a medical or family emergency.
    • What to Watch For: If someone you’ve never met in person asks for money, it’s likely a scam.
  2. Government Impersonation Scams
    • How It Works: You get a call, email, or text from someone claiming to be from the IRS or another government agency, saying you owe money.
    • What to Watch For: Government agencies will never demand immediate payment over the phone or by email. Always verify by contacting the agency directly using a number from their official website.
  3. Fake Investment Opportunities
    • How It Works: Scammers offer high returns on investments that sound too good to be true.
    • What to Watch For: If an investment promises high returns with little risk, it’s probably a scam. Always consult with a trusted financial advisor before investing.


How Financial Institutions Help

While banks and payment apps may not reimburse you for authorized payments to scammers, they do provide education and warnings about potential scams. They also implement technology to monitor transactions and slow down suspicious payments.


How to Protect Yourself

  1. Be Skeptical: If it sounds too good to be true, it probably is.
  2. Verify: Contact the company or agency directly using verified contact information before making any payment.
  3. Use Security Features: Enable two-factor authentication on your accounts for extra security.
  4. Report Suspicious Activity: Notify your bank and law enforcement if you suspect a scam.


What to Do If You’ve Been Scammed

  1. Contact Your Bank: Report the scam to your bank or payment app immediately.
  2. File a Report: Contact your local police and file a report. Also, report the scam to the Federal Trade Commission (FTC).
  3. Protect Your Accounts: Change your passwords and monitor your accounts for any unusual activity.


Stay Informed

Scams are constantly evolving, but by staying informed and vigilant, you can protect yourself. Share this information with friends and family to help them stay safe too.

To read more, find source article here 


Top 15 Financial Scams Targeting Older Americans — and What You Can Do to Keep Your Money Safe