Fraud has Lasting Impact on Victims’ Mental Health, Warns Which?

Ever felt like a scam drained more than just your bank account? Well, you're not alone. Fraud doesn’t just hurt your wallet—it can take a toll on your mental health too. A recent study by Which? found that for many, the psychological aftermath of fraud lingers long after the money’s gone. Let’s dive right into the emotional side of fraud and how new rules could help.

Which? surveyed over 1,000 UK fraud victims and found that 71% reported heightened stress, and 60% said the fraud negatively impacted their mental health—more than the 50% who cited financial damage. The findings come as new rules in October will mandate that banks reimburse fraud victims unless they’ve been "grossly negligent."


How It Works:

Fraudsters target victims in increasingly sophisticated ways, from phishing scams to fake investment opportunities. When someone falls for these schemes, the immediate financial loss is often just the start. Victims may also experience prolonged stress, anxiety, and even mental health issues related to their loss and the frustration of seeking refunds.


Who’s Targeted:

While anyone can be a victim, the study found that individuals with pre-existing mental health conditions are more vulnerable to the psychological effects of fraud. These individuals were also 15% less likely to get their money back compared to those with no prior diagnosis, partly because of bad experiences reporting fraud in the past.


Real-Life Example:

Take Sarah, for instance (name changed for privacy). She lost £5,000 in a sophisticated bank transfer scam and spent months trying to get her money back. But what hit harder? The anxiety she felt every time she opened her emails, wondering if another scam was lurking. "I just couldn’t trust anything anymore," she said. For Sarah, the emotional scars outweighed the financial blow.


Why You Should Care:

Fraud isn’t just about losing money. The mental and emotional strain can affect your well-being long after the scam ends. If you’ve been scammed, it’s not uncommon to feel embarrassed, frustrated, or even betrayed, which can lead to long-term stress. That’s why it’s crucial to report the fraud and seek help, both financially and emotionally.


How to Protect Yourself:

Here are some actionable steps to guard yourself against fraud:

  1. Be Cautious with Transfers: Always double-check any requests for money, especially if it seems urgent or out of the blue.
  2. Monitor Your Accounts Regularly: Keep an eye on your bank and credit card statements for any suspicious activity.
  3. Enable Two-Factor Authentication (2FA): Adding an extra layer of security can help protect your accounts from unauthorized access.
  4. Talk to Your Bank: If you’re unsure about a transaction, contact your bank directly before proceeding.
  5. Seek Emotional Support: If you’ve fallen victim to fraud, don’t hesitate to reach out to support groups or helplines. The emotional recovery is just as important as the financial one.


Quick Tips:

  • Did you know? Starting October 7, banks will be required to reimburse fraud victims unless they’ve been grossly negligent. This means more protection for you!
  • Pro Tip: Don’t be afraid to report a scam, no matter how small the amount lost. It’s not just about the money—you deserve peace of mind.


Have you ever been targeted by a scam? Share your story with us. Your experience might help someone else avoid falling into a similar trap.

Stay safe, stay informed,


Key Terms Explained:

  1. Bank Transfer Scam (APP Scam): A fraud where criminals trick individuals into transferring money to them under false pretenses.
  2. Two-Factor Authentication (2FA): A security feature that requires two forms of identification before accessing an account—usually a password and a code sent to your phone.
  3. Gross Negligence: A legal term that refers to a serious lack of care or failure to take even the simplest precautions.

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