Darien Resident Loses $25,000 to Cybersecurity Scammers, Police Say

They say curiosity killed the cat, but in this case, it cost a man $25,000. If your computer ever tells you to hand over a briefcase of cash, maybe—just maybe—it’s time to double-check who’s asking.

A Connecticut resident recently fell victim to a tech support scam so convincing that he withdrew $25,000 in cash and handed it over to fraudsters posing as Apple security and Bank of America representatives. Police are now investigating this disturbing trend that has claimed multiple victims in the state.


How This Scam Works

These scams often follow a predictable yet highly effective pattern:

  1. Fake Alert: The victim receives a pop-up message, email, or phone call claiming their computer has been compromised.
  2. False Authority: The scammers pose as trusted representatives from big-name companies like Apple or Bank of America.
  3. High-Stakes Pressure: The fraudsters convince the victim that immediate action—usually involving money—is required to “fix” the issue.
  4. In-Person Collection: A scammer personally visits the victim’s home to retrieve the money, making the scheme feel legitimate.

In this case, an unknown individual arrived at the victim’s home on Pilgrim Road to collect the cash, sealing the con with an unsettling level of sophistication.


Who’s Targeted?

Tech support scams primarily target older adults, less tech-savvy individuals, and those who rely heavily on their devices for personal or financial matters. However, anyone can fall victim if caught off guard.


Real-Life Impact

The financial loss is devastating, but the emotional toll can be just as severe. Victims often feel embarrassed, ashamed, or even hesitant to report the crime. Scammers thrive on secrecy, making it crucial to spread awareness.


How to Protect Yourself

  1. Ignore Pop-Up Warnings: Legitimate tech companies do not send unsolicited pop-ups requesting money.
  2. Verify Directly: If you receive a suspicious alert, contact the company using the official number on their website.
  3. Never Give Remote Access: Don’t allow strangers to control your device, no matter how convincing they sound.
  4. Be Skeptical of Urgency: Scammers rely on fear tactics—pause, think, and verify before acting.
  5. Report the Scam: If you suspect fraud, report it to local authorities and the Federal Trade Commission (FTC).


Quick Tips

🔹 Did You Know? Tech support scams accounted for nearly $1 billion in reported losses in recent years.

🔹 Pro Tip: If you ever feel pressured to make a financial decision on the spot, take a step back—it’s likely a scam.


Stay safe, stay informed.


Keyword Definitions

  • Tech Support Scam: A fraudulent scheme where scammers impersonate tech support representatives to trick victims into providing money or access to their devices.
  • Fake Alert: A deceptive message, often appearing as a pop-up, claiming that a computer is infected or compromised.
  • False Authority: A technique where scammers pose as credible figures, such as bank officials or tech support agents, to gain trust.
  • Remote Access: The ability to control a device from another location, which scammers exploit to steal sensitive information.
  • Federal Trade Commission (FTC): A U.S. government agency that protects consumers from fraud, deception, and unfair business practices.


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