Truecaller Partners With Khyaal to Protect Senior Citizens From Scams

They say with age comes wisdom—but a little caller ID tech doesn’t hurt either.

In this publication, we’re spotlighting a bold new partnership tackling a silent crisis: the growing threat of scams targeting older adults. As more seniors embrace the digital world, they’re also increasingly exposed to fraud. But now, Khyaal and Truecaller are joining forces to fight back.

Scammers are ramping up their efforts to target older users online, costing them both financially and emotionally. To help seniors defend themselves, Truecaller and Khyaal have partnered to blend tech tools and tailored education—offering a proactive new approach to scam protection.


How It Works:

Fraudsters often reach out to seniors through phone calls or text messages pretending to be banks, tech support, or even family members. Their goal? Trick victims into revealing sensitive data, clicking malicious links, or transferring money. Without the right tools or awareness, these schemes can feel convincing—and costly.

The new initiative brings together:

  • Truecaller’s Premium Caller ID & Spam Detection to block suspicious calls and messages.
  • Khyaal’s Senior Engagement Platform to deliver scam education via sessions, contests, and hands-on training.
  • Workshops like “Spot the Scam” and “New Scam Highlights” that break down trending tactics.
  • Safety events & booths during Khyaal’s “50Above50” gathering to provide in-person support.


Who’s Targeted:

The primary victims are users over 50, especially those new to digital platforms. Fraudsters prey on their trust, lack of cybersecurity knowledge, or hesitation to verify unfamiliar messages.


Real-Life Example:

While the partnership is new, stories abound of seniors losing hard-earned savings to fake Amazon refunds, tech support cons, and lottery scams. Hemanshu Jain of Khyaal explained the emotional toll: “It’s not just about money—these scams erode trust and confidence in digital tools.”


Why You Should Care:

Scams targeting older adults aren’t just crimes—they’re personal violations that steal dignity, independence, and peace of mind. This initiative goes beyond preventing losses; it restores confidence and builds a safety net for our elders.


Actionable Steps to Protect Seniors:

  1. Install Truecaller Premium: Access enhanced features that block spam and identify suspicious numbers instantly.
  2. Attend Digital Safety Sessions: Encourage senior loved ones to join workshops via the Khyaal app.
  3. Report & Block Unknown Contacts: Never engage with unfamiliar messages asking for money or information.
  4. Practice Scam Drills: Teach seniors how to pause, question, and verify suspicious calls.
  5. Keep Conversations Open: Check in regularly with older family members about unusual calls or texts.


Quick Tips & Updates:

🔹 Quick Tip #1: “If it sounds too good to be true—it probably is. Always double-check before clicking.”

🔹 Pro Tip #2: “Set up phone permissions so unknown apps can’t access messages or calls without your approval.”


Stay safe, stay informed,

—The Scam Watch Team


Keyword Definitions

  • Truecaller: A mobile app that identifies unknown callers and blocks spam calls or texts using crowdsourced data and AI.
  • Khyaal: A digital platform focused on health, safety, and engagement for senior citizens in India.
  • Caller ID Spoofing: When a scammer fakes the caller ID to look like a trusted number (e.g., your bank).
  • Phishing: A form of cyberattack where scammers trick people into sharing sensitive information, usually via email or text.
  • Scam Awareness Workshops: Training sessions designed to teach participants how to identify and avoid fraud.
  • Spam Blocking: Technology that filters and stops unwanted or potentially harmful communications.
  • 50Above50: A senior-centric event by Khyaal that includes education, entertainment, and digital literacy sessions.

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