Been Scammed Online? Here’s What to Do

They say hindsight is 20/20, but when it comes to online scams, sometimes hindsight just says, “Well, that escalated quickly.”

In this post, we’re focusing not on preventing a scam—but on what to do after you’ve been scammed. Because even the savviest of us can fall for a cleverly crafted con, especially now that scammers are teaming up with AI to sound more convincing than ever.

Online scams are evolving fast—and getting scammed doesn’t mean you were careless.

Modern scams are powered by AI, free of typos, and often sound more polite than your bank’s customer service. If you’ve fallen victim, you’re not alone—and more importantly, you’re not powerless. Taking the right steps immediately can help limit the damage.

How It Works:

Scammers use AI to write convincing emails, texts, or even make voice calls. Once they hook you, they’ll either trick you into sending money, clicking malicious links, or giving up sensitive info—like banking credentials or passwords. Some even pose as tech support or recovery services after a first scam, luring you into a second trap.

Who’s Targeted:

Everyone. Seriously—everyone. From teens on social media to retirees checking their emails. If you use the internet, you’re on their radar.

Real-Life Example:

One victim reported clicking a Google ad for a “PayPal support” number after a phishing email. It turned out to be a fake service line run by scammers. He ended up giving remote access to his device and lost nearly $4,500 before realizing what had happened.

Why You Should Care:

Scams don’t just take your money. They can compromise your entire digital life—bank accounts, personal photos, work files, and even your identity. And once scammers have your info, they may sell it to other criminals, opening the door to future attacks.

What To Do If You’ve Been Scammed:

  1. Stop All Contact Immediately
    Don’t reply, call back, or engage further. Block the scammer on all platforms.
  2. Secure Your Accounts
    Change passwords right away—especially for email, banking, and social media. Enable multi-factor authentication (MFA) where possible.
  3. Check Financial Accounts
    Scan your bank, credit card, and payment apps for unfamiliar activity. Report anything suspicious and ask your provider about fraud protection or chargebacks.
  4. Avoid Sponsored Search Results
    Searching for help online? Skip the ads. Scammers often pay to appear above official websites.
  5. Freeze Your Credit & Monitor Reports
    Contact credit bureaus to set fraud alerts and request your credit report. Consider placing a credit freeze to stop new accounts from being opened in your name.
  6. Try to Recover Funds
    Act fast. Credit card chargebacks or wire recalls might be possible—but recovery gets harder with time. Be cautious of anyone promising to recover crypto losses. Many of these are scams too.
  7. Keep All Evidence
    Save emails, receipts, messages, screenshots—anything related to the scam. It’ll help with reports and investigations.
  8. Scan Your Device
    If you clicked a link or downloaded a file, run a full scan using a reliable antimalware tool. Your device may be compromised.
  9. Report the Scam
    Let the platform (email, marketplace, payment app) and local authorities know. In the U.S., report to the FTC. In the UK, contact Action Fraud.
  10. Set Up Ongoing Protection
    Use tools like Malwarebytes Premium for device security, Browser Guard to block online threats, and Scam Guard to vet suspicious messages before clicking anything sketchy.

Quick Tips & Updates

Quick Tip #1: Did you know? Scammers target victims again by posing as recovery experts—don’t fall for the second con.

Pro Tip: Bookmark official support pages. Don’t rely on search engines when looking for help with scam recovery.

Your Turn:

Ever dealt with a scam that caught you off guard? Hit reply and share your experience—it might help someone else avoid the same mistake.

Stay safe, stay informed,

—Your Online Safety Team

Keywords Defined:

  • Multi-Factor Authentication (MFA): An extra step in login security (like a text code or app notification) beyond your password.
  • Phishing: A scam where attackers pose as trusted sources to steal your information.
  • Credit Freeze: A free service that prevents new credit accounts from being opened in your name.
  • Sponsored Search Results: Paid ads that appear at the top of search engine results—often mimicked by scammers.
  • Recovery Scam: A follow-up scam that pretends to help you recover money lost to the original scam


Corporate Phishing Scam Spotting Capabilities Remain Lacking