AARP Virginia Warns Seniors of Peer-to-Peer Payment Scams

Sending money through Venmo, Cash App, or Zelle is so easy, it almost feels like texting a dollar sign. But that same convenience is exactly why scammers love it too.

In this publication, we’re unpacking the rise of peer-to-peer (P2P) payment scams, and how a simple tap on your phone could cost you thousands.

The Short Version:

Criminals are exploiting P2P payment apps by tricking users into sending “instant cash” that can’t be reversed. Once you hit send, it’s gone for good.


How It Works:

  • A scammer pretends to be a loved one in trouble, urgently asking you to transfer money.
  • Fraudsters lure victims with “discounted” items on online marketplaces if they pay via P2P. The seller disappears once money is sent.
  • The “accidental transfer” trick: a scammer sends money, then begs you to refund it. Later, the original payment bounces, and you’re left covering the loss.


Who’s Targeted:

Anyone who uses P2P apps—especially younger adults who use them daily for small transactions, and older users unfamiliar with the lack of protections these apps offer.


A Real-Life Example:

A woman in Ohio reported receiving $500 “by mistake” on Cash App. She refunded it, only to discover the initial transfer was fraudulent. Her bank held her responsible for the $500 she sent back—money she never got in the first place.


Why You Should Care:

Unlike credit cards, P2P apps don’t offer strong fraud protections. Once you send money, it’s like handing over cash. There’s no “undo” button, which makes these scams particularly devastating.


How to Protect Yourself:

  1. Only send money to people you know personally—treat P2P like handing someone physical cash.
  2. Be suspicious of anyone pressuring you to pay urgently, especially strangers online.
  3. If you receive unexpected money, don’t send it back—report it to the app instead.
  4. Verify requests: If a friend or family member messages for money, call them directly before sending.
  5. Regularly review your app’s fraud policies so you know exactly what’s covered (and what’s not).


Quick Tips & Updates:

  • Quick Tip: Did you know? Zelle explicitly states it doesn’t offer purchase protection—so if you buy something from a stranger and get scammed, you’re likely out of luck.
  • Pro Tip: Enable two-factor authentication (2FA) on your P2P app to add an extra layer of security in case your account is targeted.


Stay safe, stay informed.

 

Keywords & Definitions

  • P2P (Peer-to-Peer) Payment Apps: Mobile platforms like Venmo, Zelle, and Cash App that let users transfer money directly to each other instantly.
  • Accidental Transfer Scam: A fraud where scammers send money, then ask for it back—only for the original transfer to later fail, leaving the victim out of pocket.
  • 2FA (Two-Factor Authentication): An extra security step requiring both a password and a secondary code (like a text or app notification) to log in.
  • Marketplace Scam: When fraudsters pose as sellers offering deals but disappear once payment is made.
  • Purchase Protection: Consumer safeguards (like with credit cards) that allow you to dispute or reverse fraudulent charges—usually missing in P2P apps.

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