CONSUMER ALERT: The New York State Department of State’s Division of Consumer Protection Warns New Yorkers of “Friendly Greeting” Phishing Scams

You ever get one of those texts that make you wonder, “Wait, do I know this person?” You know, the “Hey, how are you?” kind? If your answer is yes, then congratulations—you've encountered the modern version of a digital catfish. But in this case, the scammer isn't fishing for love—they’re after your personal information.

In today’s blog, we’re diving into the latest scam causing headaches for many: “friendly greeting” phishing scams. Let’s break it down so you can stay safe (and avoid awkward “Who is this?” replies).


The Scam at a Glance:

Scammers are getting creative with “friendly greeting” phishing messages, tricking people into thinking they’re receiving texts from someone familiar. Once you respond, they start pulling you into a conversation designed to steal your personal information or convince you to click on harmful links.


Here’s How It Works:

  1. The Message: It starts with a simple greeting. Think “Hey, how are you?” or “Hello, is this [your name]?” Often, they personalize the message to make it seem like it's coming from someone you know.
  2. The Trap: If you respond, the scammer will engage in friendly chit-chat, slowly trying to build trust. Their endgame? Get you to click on a malicious link or share sensitive information.
  3. The Sting: If you fall for it, the consequences can be severe. From identity theft to malware infecting your device, it’s a slippery slope once you interact with these scammers.


Who’s Getting Targeted?

Honestly, everyone. Scammers cast a wide net—whether you're young, old, tech-savvy, or tech-averse. If you have a phone, you’re a potential target. And with platforms like WhatsApp, Signal, and Facebook Messenger being popular choices, they have plenty of ways to reach you.


Real-Life Example:

A New Yorker received a message that said, “Hey, want to grab lunch tomorrow?” It looked like a friend’s number, so they responded. Over the next few hours, the scammer, pretending to be their friend, coaxed personal details out of them—including their banking information—leading to a hefty withdrawal from their account. Scammers use real examples like this to make their ploys more believable.


Why You Should Care:

These scams are not just annoying—they can cost you big time. Think about it: one wrong move, and scammers could access your bank account, steal your identity, or even hold your device hostage using ransomware. And with the rise of AI, phishing scams are getting harder to detect, making vigilance more important than ever.


How to Protect Yourself:

Here are five straightforward ways to guard against these sneaky messages:

  1. Don’t Respond to Unknown Numbers: If a message feels off or you don’t recognize the sender, don’t reply. Simple as that.
  2. Report and Block: Use your phone’s built-in “Report Junk” feature or forward the message to 7726 (SPAM). Blocking the number can prevent future contact.
  3. Delete the Message: If it looks like phishing, delete it immediately to remove any temptation to respond.
  4. Be Skeptical: If something feels even slightly strange, trust your gut. Verify the sender by calling or messaging the person through a trusted channel.
  5. Avoid Clicking Links: Never click on links from unknown senders—especially in unsolicited messages.


Quick Tips:

  • Did You Know? Scammers send billions of phishing texts every year, and a huge chunk of them come with a friendly “Hi” or “How are you?”
  • Pro Tip: When in doubt, ignore it! It’s better to miss out on a message than risk falling for a scam.


Have you ever received a “friendly greeting” phishing message? What was your first reaction? We’d love to hear your story—sharing could help someone else avoid a scam!

Stay safe, stay informed, and remember: not every friendly text is from a friend.


Key Terms Explained:

  • Phishing: A fraudulent attempt by scammers to trick individuals into revealing sensitive information by pretending to be a trusted source.
  • Malware: Malicious software designed to damage or gain unauthorized access to systems. It can be spread through clicking harmful links.
  • Ransomware: A type of malware that locks your device or files until a ransom is paid to the hacker.
  • 7726 (SPAM): A free text message reporting service used to report unwanted or suspicious texts directly to your mobile provider.
  • Signal, WhatsApp, Facebook Messenger: Popular messaging platforms where phishing attacks can take place.

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